For the purpose of these Terms, wherever the context so requires, "you" “your” or "user", shall mean any natural or legal person who has visited and accessed this Website ( anonymously or registered on this Website. The terms, "we", "us", "our", appearing in these Terms shall mean and refer to the said company SYM Insurance Brokers (Pvt) Ltd who are authorized to use and operate this Website.

In order to access the services provided herein You will be required to provide us certain information such as
email ID
national identification number or passport numbers
correspondence postal addresses, mobile and other telephonic communication details
all related vehicle details such as and not limited to vehicle registration, vehicle model, engine number, etc.
current or previous insurance policy related details
physical, physiological and mental health condition;
medical records and history;
Biometric information;
any detail relating to the above;

You agree that any other information not listed above but provided by you shall also be deemed Personal Information.
You agree that information is provided by you knowingly and willingly with knowledge of the purpose for which such information shall be used in the provision of the services offered under this Website free of Charge (Hereinafter referred to as Personal Information). We agree that such information provided by you and obtained by us shall be used for the purposes of the services provided herein and for the purposes herein further set out. We also agree that we shall not use any such information contrary to these terms or the terms set out in this Website and/or contrary to law. For further clarity any information that is freely available or accessible in the public domain or furnished under any law for the time being in force shall not be regarded as Personal Information. We also agree that your Credit Card or Debit Card Information shall not be disclosed to any third party and shall remain strictly confidential between you and us and used only as provided for the purpose of secured payment gateway transactions.

What is the Personal Information used for?

Your personal information is used by us to provide the services in relation to the various insurance schemes, policies and related services, available in the market for your benefit morefully described in the terms and conditions. We would therefore use your personal information in order tointer alia:

• respond to queries and requests submitted by you;
• facilitate orders or applications submitted by you;
• use our best efforts in resolving any problems or issues in connection with the services provided by us to you;
• offer products and/or services that may meet your needs;

You agree that your contact information such as email and telephone number can be either used by us and / or our agents to communicate with you in relation to the services provided herein.

If at any time you wish us to stop using your information for any or all of the above purposes, please contact us as set out below and inform us expressly. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so upon such express request.

Information sharing & disclosure

You shall agree to the following usage of Personal Information.

Upon registration on our Website, your Personal Information is encrypted and stored on servers hosted with third party service providers (“Storage Servers”) under legally binding contracts, which comprise strict confidentiality related obligations. The Storage Servers are under complete control of the said company and its authorized representatives.

Your personal information will also be shared with insurance companies (“Insurance Companies”) for the purpose of facilitating the services provided. In addition to the Personal Information provided to us by you, the Insurance Companies may request certain additional information (“Additional Information”) before a policy is issued to you. We will inform you if we are required to collect this Additional Information from you on behalf of the Insurance Companies. You agree that the said Additional Information provided by you shall also be deemed personal information. You also authorize us to provide the Additional Information to Insurance Companies. We shall not be responsible in any manner with regard to the storage and use of the Personal Information by the Insurance Companies.

Changes to our records

If you would like to review, change or delete the Personal Information you have supplied us with, please contact us as set out below and provide such information and request expressly.

Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website upon your access to our Website. We may also aggregate details which you have submitted to the Website (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal and/or aggregated data in a completely anonymous way, for uses in connection with this Website.


The use of Your Personal Information shall be subject to these terms. We reserve our right to use Your personal information as authorized by you or as required by obligation imposed by law or as we are legally entitled to.

Use of your personal information submitted to other websites/entities

On our Website, we may have links to websites of Insurance Companies or you may be referred to our website through a link from another website. We recommend that you check the policy of each of the website you visit, especially when submitting any Personal Information to such website, to understand their policies since we cannot be responsible for the privacy policies and practices of other websites.

Changes to our Privacy Policy

From time to time, we may make changes to this Privacy Policy at our sole discretion. In the process, if we make any substantial changes in the manner in which we utilize, store or share your personal information, we will inform you by posting such changes here on this Privacy Policy page. Please check our Privacy Policy on a regular basis. You agree that such changes may be made and that such changes shall be incorporated in to these terms.


Please contact (Pvt) Ltd at, if you would like to review, change and/or delete the Personal Information submitted by you or discontinue our use of your personal information or generally would like to know more about our privacy policy.